Workforce Data

Anthem is dedicated to fostering an inclusive culture that acknowledges the unique experiences and perspectives each associate brings to the table. We are committed to the progress and leadership development of women and people of color in our workforce.

Total Workforce 2020 2019 2018
Total number of associates 83,400 70,600 63,900
Total number of U.S. associates 67,064 63,925 62,644
U.S. Workforce 2020 2019 2018
Gender1
Women 76.2% 75.5% 75.6%
Men 23.8% 24.5% 24.4%
Ethnicity/Race1
White 51.4% 51.2% 52.3%
People of Color 48.6% 48.8% 47.7%
Black/African American 23.4% 23.9% 23.2%
Hispanic/Latino 13.6% 13.6% 13.4%
Asian 9.0% 8.8% 8.5%
Two or more 1.9% 1.9% 1.8%
Other 0.7% 0.7% 0.7%
Age Group
<30 years 8.9% 10.5% 10.3%
30-49 years 55.3% 54.8% 55.0%
50+ years 35.8% 34.7% 34.7%
Professionals1
People of Color 36.9% 36.6% 36.0%
Women 76.5% 76.8% 76.8%
First/Mid-Level Officials and Managers1
People of Color 35.3% 35.2% 34.2%
Women 64.6% 64.8% 64.8%
Executives/Senior Officers and Managers1
People of Color 20.7% 22.1% 20.4%
Women 37.9% 35.9% 32.3%
Board of Directors
People of Color 40.0% 40.0% 40.0%
Women 40.0% 40.0% 40.0%
U.S. Workforce 2020 2019 2018
Associate Engagement and Development
Associates participating in associate engagement surveys 3.0%2 83.0% 70.0%
Measure of satisfaction 83.0%2 81.0% 79.0%
Measure of inclusive environment 90.0%2 89.0% 88.0%
Average hours of associates trained per year (# of hours)3 25.8 26.2 30.7
Total training consumption hours (in millions) 2.05 2.34 2.32
Associates receiving Code of Conduct training 99.9% 100% 100%
Voluntary Turnover
Total 8.9% 12.0% 10.4%
Women 8.9% 12.1% 10.5%
Men 9.0% 11.6% 10.2%

1 This information is based on EEO-1 report data and includes Anthem associates in the U.S. only.

2 In 2020, Anthem did not conduct an enterprise engagement survey, but pursued Great Places to Work certification which included a survey.

3 The average hours per associate metric is made up largely of internal training support. Anthem also offers tuition reimbursement and funding for external training opportunities.