Supply Chain Management

Suppliers are critical to the success of our business and the nearly 40 million consumers we serve. Anthem’s Procurement and Vendor Management Group partners with thousands of suppliers, managing more than $4 billion in products and services. Anthem partners with suppliers based on quality, cost and alignment with our core values.

Icon Conduct Supplier Code of Conduct

Anthem has established a set of company standards, business practices and regulatory requirements (collectively, the “Supplier Code of Conduct”) by which all Anthem suppliers must abide while they are conducting business with or on behalf of Anthem.

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Icon Sustainable Sustainability in the Supply Chain

In 2017, Anthem made a commitment to assess the environmental, social and governance performance of our top 200 suppliers, representing over 80 percent of our total spending. The assessment will help ensure that critical suppliers are aligned with Anthem’s sustainability program and are reducing risks while enhancing our brand. We will complete the initial assessment by the second quarter of 2018 and will further engage with suppliers scoring below the average threshold. The engagement process will include a customized corrective action plan that will be reviewed with suppliers on a recurring basis until the scores increase to an acceptable level.

Icon Supplier Diversity Supplier Diversity

Chart Supply Chain

For Anthem, it is important to do business with suppliers who represent the diversity of our consumers and the people we serve. Through our supplier diversity program, we develop strong community partnerships to identify, nurture and expand our supply base and improve the economic health of our communities. We sponsor and work with organizations like the Mid-States Minority Supplier Development Council; our financial support has enabled the Mid-State MSDC to certify and re-certify more than 1,900 MBEs over the past five years, and develop and provide continuing education to MBEs with significant economic impact.

Anthem strives to involve diverse suppliers in every bidding opportunity and, whenever possible, we are dedicated to working with businesses owned by minorities, women, veterans, service-disabled veterans, consumers of the LGBT community and people with disabilities.

Pillars of the program include:

  • Development, education and upskilling of diverse suppliers by leveraging our close partnerships with Supplier Diversity advocacy groups,
  • Commodity champions, who are committed to the inclusion of diverse suppliers in the business units they represent,
  • Accelerated payment terms for small diverse suppliers with less than $1 million in annual Anthem invoicing, and
  • Increased Supplier Diversity awareness among internal and external stakeholders.