GRI Index

Anthem, Inc.’s reporting on its 2018 sustainability program is in accordance with the Core option of the Global Reporting Initiative’s (GRI) Sustainability Reporting Principles. The GRI is an independent international organization that has pioneered sustainability reporting since 1997.

Material Aspects

Sustainability reporting helps organizations set goals, measure performance and manage change in order to make their operations more environmentally and socially responsible. At the core of preparing a sustainability report is the process of identifying material aspects—those factors that reflect an organization’s significant economic, environmental and social impacts that substantively influence the assessments and decisions of its stakeholders.

To determine our material aspects, Anthem underwent a thorough assessment process in which we evaluated the company’s effect on its key stakeholders—customers, associates, communities, investors, suppliers and regulators. The assessment included an industry benchmark, surveys with Anthem leaders representing stakeholder groups, and associate focus groups.

Reporting

This report covers Anthem, Inc.’s operations, including those of subsidiaries, unless stated otherwise.

General Disclosures
102-1
Name of organization
Anthem, Inc.
102-2
Activities, brands, products and services
102-3
Location of headquarters
220 Virginia Avenue
Indianapolis, IN 46204
102-4
Location of operations
102-5
Ownership and legal form
Anthem is a publicly traded corporation.
2018 Form 10-K (pages 3-22)
102-6
Markets served
102-7
Scale of the organization
102-8
Information on employees and other workers
102-9
Supply Chain
102-10
Significant changes to the organization and its supply
2018 Form 10-K (pages 3-22)
102-11
Precautionary principle
102-15
Key impacts, risks, and opportunities
2018 Form 10-K (pages 3-38)
102-16
Values, principles, standards and norms of behavior
102-18
Governance structure
102-40
List of stakeholder groups
102-41
Collective bargaining agreements
Less than 1%
102-42
Identifying and selecting stakeholders
102-43
Approach to stakeholder engagement
102-44
Key topics and concerns raised
102-45
Entities included in consolidated financial statements
2018 Form 10-K (pages 3-22)
102-46
Defining report content and topic boundaries
102-48
Restatements of information
None during this reporting period.
102-49
Changes in reporting
None during this reporting period.
102-50
Reporting period
Calendar year 2018
102-51
Date of most recent report
Released in March 2019, covering 2018 programs and data
102-52
Reporting cycle
Annual
102-53
Contact point for questions regarding the report
102-54
Claims of reporting in accordance with the GRI Standards
This report has been prepared in accordance with the GRI Standards: Core option.
102-55
GRI content index
102-56
External Assurance
We received external assurance for Scope I and II greenhouse gas emissions reporting to Carbon Disclosure Project during the reporting period. We did not seek external assurance for this report.
103-1
Explanation of the material topic and its boundary
103-2
The management approach and its components
103-3
Evaluation of the management approach
Economic
201-1
Direct economic value generated and distributed
2018 Form 10-K (pages 70-139)
201-2
Financial implications and other risks and opportunities due to climate change
Environment
303-1
Water withdrawal by source
305-1
Direct GHG emissions (Scope 1)
305-2
Energy indirect GHG emissions (Scope 2)
305-3
Other indirect GHG emissions (Scope 3)
305-4
GHG emissions intensity
305-5
Reduction of GHG emissions
306-2
Waste by type and disposal method
308-1
New suppliers that were screened using environmental criteria
Social
401-1
New employee hires and employee turnover
Workforce Data
(Not all information publicly available)
401-2
Benefits provided to full-time employees that are not provided to temporary or part-time employees
401-3
Parental leave
404-1
Average hours of training per year per employee
Talent Development
(Not all information publicly available)
404-2
Programs for upgrading employee skills and transition assistance programs
404-3
Percentage of employees receiving regular performance and career development reviews
405-1
Diversity of governance bodies and employees
405-2
Ratio of basic salary and remuneration of women to men
Diversity & Inclusion
(Not all information publicly available)
406-1
Incidents of discrimination and corrective actions taken
412-2
Employee training on human rights policies or procedures
413-1
Operations with local community engagement, impact assessments, and development programs
414-1
New suppliers that were screened using social criteria
416-1
Assessment of the health and safety impacts of product and service categories
2018 Form 10-K (pages 13-16)
417-1
Requirements for product and service information and labeling
418-1
Substantiated complaints concerning breaches of customer privacy and losses of customer data
Privacy & Technology Standards
(Not all information publicly available)
2018 Form 10-K (pages 26, 127)