GRI Index

Anthem, Inc.’s reporting on its 2017 sustainability program is in accordance with the Core option of the Global Reporting Initiative’s (GRI) G4 Sustainability Reporting Guidelines. The GRI is an independent international organization that has pioneered sustainability reporting since 1997.

Material Aspects

Sustainability reporting helps organizations set goals, measure performance and manage change in order to make their operations more environmentally and socially responsible. At the core of preparing a sustainability report is the process of identifying material aspects—those factors that reflect an organization’s significant economic, environmental and social impacts that substantively influence the assessments and decisions of its stakeholders.

To determine our material aspects, Anthem underwent a thorough assessment process in which we evaluated the company’s effect on its key stakeholders—customers, employees, communities, investors, suppliers and regulators. The assessment included an industry benchmark, surveys with Anthem leaders representing stakeholder groups, and employee focus groups.

Reporting

Below you’ll find the full GRI Standard Disclosures Index for Anthem’s 2017 sustainability reporting.

G4-1
Leadership Letter
G4-2
Key impacts, risks and opportunities
G4-3
Organization Name
Anthem, Inc.
G4-4
Primary brands, products and services
G4-5
Headquarters location
120 Monument Circle
Indianapolis, IN
G4-6
Where the organization operates
G4-7
Nature of ownership and legal form
Anthem is a publicly traded corporation.
G4-8
Markets served
G4-9
Scale of the organization
G4-10
Information on employees and other workers
G4-11
Collective bargaining agreements
Less than 1%
G4-12
Supply chain
G4-13
Organizational changes during the reporting period
G4-14
Precautionary principle or approach
G4-15
External initiatives
G4-16
Memberships of associations
G4-17
Entities included in the consolidated financial statements
G4-18
Defining report content and topic boundaries
G4-19
List of material topics
G4-20
Aspect boundaries within organization
G4-21
Aspect boundaries outside organization
G4-22
Restatements of information
None during the reporting period
G4-23
Changes in reporting
None during the reporting period
G4-24
Stakeholder groups
G4-25
Identifying and selecting stakeholders
G4-26
Approach to stakeholder engagement
G4-27
Key topics and concerns raised
G4-28
Reporting period
Calendar year 2017
G4-29
Date of most recent report
This is the first year Anthem prepared a report in accordance with GRI Standards: Core option
G4-30
Reporting cycle
Annual
G4-31
Reporting contacts
Inquiries:
Sustainability: hakon.mattson@anthem.com
Investor
Media: jill.becher@anthem.com
Anthem Foundation: anthem.foundation@anthem.com
G4-32
In accordance option
This report has been prepared in accordance with the GRI Standards: Core option
G4-33
External assurance
We received external assurance for Scope I and II greenhouse gas emissions reporting to Carbon Disclosure Project during the reporting period. We did not seek external assurance for this report.
G4-34
Governance structure of the organization
G4-35
Process for delegating authority for economic, environmental and social topics
G4-36
Reporting structure for economic, environmental and social topics
G4-37
Processes for consultation between stakeholders and the board on sustainability topics
G4-38
Composition of the board and its committees
G4-39
Identify whether the Chair of the highest governing body is also an executive officer
G4-40
Nomination and selection processes for the board and its committees
G4-32
In accordance option
G4-41
Board conflicts of interest
G4-42
Development, approval and updating the organization's purpose, values, strategies, policies and goals
G4-43
Board knowledge of sustainability topics
G4-44
Board performance evaluations
G4-45
Board role in the identification and management of sustainability impacts, risks and opportunities
G4-46
Board role in reviewing the risk management processes for sustainability topics
G4-47
The frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.
Anthem's Governance Committee of the Board of Directors reviews environmental, social, and governance performance twice annually.
G4-48
The highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered.
The Governance Committee of the Board of Directors
G4-49
Communicating critical concerns to the highest governing body
G4-50
The nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them.
Information not publicly available
G4-51
Remuneration policies
G4-52
Process for determining remuneration
G4-53
Seeking and taking into account stakeholder views regarding remuneration
G4-54
The ratio of the annual total compensation for the organization's highest paid individual to the median for all employees
G4-55
The ratio of percentage increase in annual total compensation for the organization's highest paid individual to the median for all employees
Information not publicly available
G4-56
Values, principles, standards and norms of behavior
G4-57
Mechanisms for seeking advice about ethics
G4-58
Mechanisms for reporting concerns about ethics
G4-EC1
Direct economic value generated and distributed
G4-EC8
Significant indirect economic impacts, including the extent of impacts
G4-EN8
Total water withdrawal by source
G4-EN15
Direct greenhouse gas (GHG) emissions (Scope 1)
G4-EN16
Energy indirect greenhouse gas (GHG) emissions (Scope 2)
G4-EN17
Other indirect greenhouse gas (GHG) emissions (Scope 3)
G4-EN18
Greenhouse gas (GHG) emissions intensity
G4-EN19
Reduction of greenhouse gas (GHG) emissions
G4-EN23
Waste by type and disposal method
G4-EN23
Percentage of new suppliers that were screened using environmental criteria
G4-LA1
Total number and rates of new employee hires and employee turnover by age group, gender and region
Workforce Data
(Not all information publicly available)
G4-LA9
Average hours of training per year per employee by gender, and by employee category
Talent Development
(Not all information publicly available)
G4-LA10
Programs for skills management and managing career endings
G4-LA11
Percentage of employees receiving regular performance and career development reviews
G4-LA12
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity
G4-LA13
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation
G4-SO1
Percentage of operations with implemented local community engagement, impact assessments, and development programs
G4-SO6
Political contributions
G4-PR8
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data
Privacy & Information Protection
(Not all information publicly available)